Organise service charges. Explain every allocation.
Cleaning, caretaker services and insurance: each service-charge item has supporting documents, a billing period and an allocation method. meterra connects these inputs in a structured process, with the aim of making individual charges traceable to their source.
Invoices and cost items are assigned to the relevant properties and billing periods.
02
Make allocations traceable
Floor areas, units, occupancy periods and agreed allocation methods provide the basis for assigning costs.
03
Put AI to practical use
AI is intended to assist with capturing and classifying documents. Review and approval remain clearly assigned responsibilities.
From where you are to the right solution.
We start with your building as it is today. Together, we work out the next steps.
01
Define property and cost scope
We review property records, contract terms and the cost items to be included.
02
Agree documents and allocation
We structure the required records and clarify allocation methods, billing periods and unresolved items.
03
Organise review and enquiries
We establish who reviews and approves the charges and how supporting documents will be used to answer questions.
What we bring together
From the invoice to an understandable charge.
The quality of service-charge billing depends on its inputs. We structure the path from supplier invoices to allocation across units.
01
Invoice and period
Invoices are organised by property, service and period. Missing documents and unclear items should be identified before approval.
02
Allocation and occupancy
Floor areas, occupancy periods and agreed allocation methods form the basis. Tenant changes and vacancies need to be reflected in the source records.
03
Review and explanation
Assessment and approval remain with the responsible people. An agreed document and data process is intended to make later enquiries about individual charges easier to resolve.
An everyday building scenario
One caretaker invoice covers different activities.
Routine services, administration and repairs may appear on the same invoice but need different treatment. Review requires a clear breakdown of the work; a single total is not enough.
Germany’s Operating Costs Ordinance excludes administration, maintenance and repairs from operating costs. The specific allocation needs to be checked against the relevant rules and agreements.
